When can I check-in and out?
Do you offer luggage storage?
When can I enjoy my breakfast?
You can enjoy a breakfast from the buffet in our morning restaurant Monday - Friday from 6.30AM-10.30AM and weekends from 7AM-11AM.
Does the hotel have a restaurant?
Can I get access to free Wi-Fi?
Where can I park my car, and what is the price?
We offer a few parking places behind our hotel at the price of
Unfortunately, you cannot park in the streets around our hotel, but it is possible to stop for loading and unloading. Therefore, if you need help with the parking, you are more than welcome to contact us in the reception when you arrive. Read more about available parking here.
Can I bring my dog?
How can I get to the hotel?
You can easily get to our hotel whether you arrive in Copenhagen by flight, ferry from Oslo, cruise or train. Read more about your availabilities of transportation here.
When is the reception open?
Our reception is open 24 hours a day. If you are in need of table reservations, transfer, parking, car or bike rental, recommendations for must-sees or anything alike, we are more than happy to assist you.
How can I get in touch with the hotel?
Is the hotel disabled-friendly?
Unfortunately, we cannot offer disabled-friendly conditions or rooms, since we are housed in a preserved building that, due to oblique angles in the structure, does no offer the optimal conditions for wheelchair users.
How do I change or cancel my booking?
If you have booked a room with 'Free Cancellation', you can change or cancel your reservation at no extra cost until 12PM on the day of arrival. To make changes or cancellations, you can use the link in your booking confirmation or select 'Change reservation' found in the 'Search' section at the top of this page. You are also welcome to contact the hotel directly. For reservations without a cancellation option, please refer to the applicable sales conditions.
What should I do if I haven't received an email confirmation for my booking?
If you haven't received your booking confirmation via email, you should check your spam filter. If the confirmation isn't in the spam filter, you should contact the hotel as soon as possible.